Privacy policy

YOUR PERSONAL DATA IS USED WITH RESPECT FOR YOUR INTEGRITY

For us, it is important to cherish the responsibility we get by having access to some of your personal information. We are keen not to spam you, but only want you to have the opportunity to access information and events that may be useful to you in your profession.

Below we describe how we handle the personal data we hold about you. First you see a section on the handling of personal data for you as a customer with us. Then follows a section on the handling of personal data for you for which we have contact information for another reason (such as that you have been invited or attended one of our previous events or that we have been in contact with a business discussion).

You will also find information on how to access these as well as how to proceed if you have any objections regarding how we handle these at the end of the two sections.

If you are a customer of Sparkhouse, we handle the personal information we have about you as below

Sparkhouse AB is a consulting company operating within CX, Customer Experience. We specialize in ERP, eCommerce and CRM. We collect your personal information as a customer so that we can:

  • Implement the project we have agreed on
  • Invite you to the one of our customer events that we consider relevant to you
  • Submit relevant information and marketing

The legal basis upon which we base our treatment is either the fulfillment of an agreement or a legitimate interest. When we use legitimate interest as the basis for our treatment, we always take into account the area in which you are active and what we want to achieve through the activity.

Your data may be transferred to our partners in the database industry. Should we use sub-consultants, we will inform you about these and ensure that they may only use your information in accordance with the purposes for which we have collected your information.

Your information may be transferred to third countries, but then an adequate level of protection will be maintained through either EU US Privacy Shield or EU standard clauses.

Sparkhouse AB will save your information as long as you are a customer, ie as long as we have an active contract, and 48 months thereafter to be able to offer you information and marketing. Furthermore, we will retain your information in accordance with legal requirements, such as the Accounting Act’s requirements of seven years.

Once a year, you can access all information stored about you by Sparkhouse AB free of charge. Furthermore, you can at any time request that we correct, delete or limit the use of your personal data. If you want to prevent us from using your information to adapt, so-called. profile, or send marketing to you, you may agree that we include your information on our internal barring list. You can do this most easily by contacting our customer service via email at info@sparkhouse.se.

If you believe that we have processed your personal information incorrectly, you can contact us in the first instance by e-mail to info@sparkhouse.se or to the data inspection at datainspektionen@datainspektionen.se.

If you are not yet a Sparkhouse customer, we will handle your information as follows:

Sparkhouse AB is a consulting company operating within CX, Customer Experience. We specialize in ERP, eCommerce and CRM. We use your personal information to enable us to:

  • Invite you to the one of our customer events that we consider relevant to you.
  • Submit relevant information and marketing

The personal information we use is:

  • Your full name
  • Your email address
  • Your phone number
  • Your company name

At each time we contact you, we will state from where we received your information.

The legal basis on which we base our treatment is legitimate interest. When we use legitimate interest as the basis for our treatment, we always take into account the area in which you are active and what we want to achieve through the activity.

Your information may be transferred to our closest partners in the industry. Should we use sub-consultants, we will inform you about these and ensure that they may only use your information in accordance with the purposes for which we have collected your information.

Your data may be transferred to third countries, but then an adequate level of protection will be maintained through either EU US Privacy Shield or EU standard clauses.

Sparkhouse AB will save your information for a maximum of 48 months in order to offer you information and marketing.

Once a year, you can access all information stored about you by Sparkhouse AB free of charge. Furthermore, you can at any time request that we correct, delete or limit the use of your personal data. If you want to prevent us from using your information to adapt, so-called. profiling, or sending ground